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Privacy Policy

Basic information

This privacy policy is intended to inform the users of this website about the nature, scope and purpose of the collection and use of personal data by the website operator Soul Manufacture GmbH, Managing Director Dr. Monika Konarzycka-Bessler (see Imprint/Impressum).

The website operator takes your data protection very seriously and treats your personal data confidentially and in accordance with the statutory provisions. As new technologies and the continuous development of this website may result in changes to this privacy policy, we recommend that you read the privacy policy again at regular intervals.

Definitions of the terms used (e.g. “personal data” or “processing”) can be found in Art. 4 GDPR.

Access data

We, the website operator or page provider, collect data on access to the website on the basis of our legitimate interest (see Art. 6 Para. 1 lit. f. GDPR) and store this data as “server log files” on the website server. The following data are logged in this way:

  • Visited website
  • Time at the time of access
  • Quantity of data sent in bytes
  • Source/reference from which you accessed the site
  • Used Browser
  • Operating system used
  • IP address used

The server log files are saved for a maximum of 7 days and then deleted. The data is stored for security reasons, e.g. to be able to clarify cases of abuse. If data must be kept for reasons of evidence, they are excluded from deletion until the incident has been finally clarified.

Range measurement & cookies

This website uses cookies for pseudonymised range measurement, which are transferred from either our server or the server of a third party to the browser of the user can be transferred. Cookies are small files which are stored on your end device. Your browser accesses these files. The use of cookies increases the user-friendliness and security of this website. If you do not want cookies to be stored on your terminal device for range measurement, you can object to the use of these files here:

  • Cookie deactivation page of the network advertising initiative: http://optout.networkadvertising.org/?c=1#!/
  • Cookie deactivation page of the US website: http://optout.aboutads.info/?c=2#!/
  • Cookie deactivation page of the European website: http://optout.networkadvertising.org/?c=1#!/

Common browsers offer a setting option not to allow cookies. Note: It is not guaranteed that you will be able to access all functions of this website without restrictions if you make the appropriate settings.

Collection and processing of personal data

The website operator collects, uses and passes on your personal data only if this is permitted by law or if you consent to the collection of data. Personal data is defined as all information which serves to determine your person and which can be traced back to you – such as your name, e-mail address and telephone number.

You can also visit this website without providing any personal information. However, in order to improve our online offer, we store (without personal reference) your access data to this website. These access data include, for example, the file you requested or the name of your internet provider. By making the data anonymous, it is not possible to draw conclusions about your person.

Personal data that you submit to us electronically on this website, such as your name, e-mail address, postal address or other personal details when submitting a form or comments on the blog, together with the time and IP address, will only be used by us for the purpose stated in each case, will be kept securely and will not be passed on to third parties.

We will therefore only use your personal data for communication with those visitors who expressly request contact and for processing the services and products offered on this website. We will not pass on your personal data without your consent, but we cannot exclude the possibility that this data may be viewed in the event of illegal behaviour.

The processing of personal data is based on our legitimate interest in the fulfilment of our contractually agreed services and the optimisation of our online offer.

Collection, processing and use of personal data for orders

When you place an order, we collect and use your personal data only to the extent necessary to fulfil and process your order and to process your enquiries. The provision of the data is necessary for the conclusion of the contract. Failure to provide the data means that no contract can be concluded. The processing is based on Art. 6 (1) lit. b GDPR and is necessary for the fulfilment of a contract with you. Your data will not be passed on to third parties without your express consent. The only exceptions to this are our service partners who we need to process the contractual relationship or service providers whom we use for processing orders. In addition to the recipients named in the respective clauses of this data protection declaration, these include recipients of the following categories: Shipping service providers, payment service providers, merchandise management service providers, service providers for order processing, web hosters, IT service providers and dropshipping merchants. In all cases we strictly observe the legal requirements. The scope of data transfer is limited to a minimum.

You can find further information on the processing of personal data by payment service providers in their data protection guidelines:

  PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg. 

For further information, please refer to the PayPal Privacy Policy.

  Stripe, 510 Townsend Street, San Francisco, CA 94103, USA.

For further information, please see the Stripe Privacy Policy.

Contact Information Handling

If you contact us as the website operator through the contact options offered, your details will be stored so that they can be used to process and answer your enquiry. This data will not be passed on to third parties without your consent.

Dealing with comments and contributions

If you leave a contribution or comment on this website, your IP address will be saved. This is done on the basis of our legitimate interests within the meaning of Art. 6 para. 1 lit. f. GDPR and serves the security of us as website operators: if your comment violates applicable law, we can be prosecuted for this, which is why we have an interest in the identity of the author of the comment or contribution.

Google Analytics

On the basis of our legitimate interests, this website uses for the optimisation and analysis of our online offer in the sense of Art. 6 Para. 1 lit. f. GDPR the service “Google Analytics”, which is provided by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). The service (Google Analytics) uses “cookies” – text files which are stored on your end device. The information collected by the cookies is usually sent to a Google server in the USA and stored there.

Google LLC complies with European data protection law and is certified under the Privacy-Shield Agreement: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

IP anonymisation is used on this website. The IP address of the users is shortened within the member states of the EU and the European Economic Area and in the other contracting states of the agreement. Only in individual cases is the IP address initially transferred in full to a Google server in the USA and shortened there. Through this shortening, the personal reference of your IP address is no longer necessary. The IP address of the user transmitted by the browser is not combined with other data stored by Google.

Within the framework of the agreement on commissioned data, which we as website operator have concluded with Google Inc., the latter uses the information collected to create an evaluation of website use and website activity and provides services associated with Internet use.

The data collected by Google on our behalf is used to evaluate the use of our online offer by individual users, e.g. to generate reports on website activity in order to improve our online offer.

You have the option of preventing the storage of cookies on your device by making the appropriate settings in your browser. It cannot be guaranteed that you will be able to access all functions of this website without restrictions if your browser does not allow cookies.

Furthermore, you can use a browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to Google Inc. and used by Google Inc. The following link will take you to the appropriate plugin: https://tools.google.com/dlpage/gaoptout?hl=de

Alternatively, by clicking on this link (IMPORTANT: insert opt-out link) you prevent Google Analytics from collecting data about you within this website. By clicking on the above link you download an “opt-out cookie”. Your browser must therefore allow the storage of cookies for this purpose. If you delete your cookies regularly, you will need to click on the link again each time you visit this website.

Here you will find further information on the use of data by Google Inc:

  • https://policies.google.com/privacy/partners?hl=de (data collected by Google partners)
  • https://adssettings.google.de/authenticated (Settings via advertising displayed to you)
  • https://policies.google.com/technologies/ads?hl=de (Use of cookies in advertisements)

Use of social media plug-ins from Facebook

Due to our legitimate interest in the analysis, optimisation and operation of our online offer (in the sense of Art. 6 para. 1 lit. f. GDPR), this website uses the Facebook Social Plugin, which is provided by Facebook Inc. (1 Hacker Way, Menlo Park, California 94025, USA). The integration can be recognised by the Facebook logo or the terms “Like”, “Like”, “Like”, “Share” in the colours Facebooks (blue and white). Information on all Facebook plug-ins can be found via the following link: https://developers.facebook.com/docs/plugins/

Facebook Inc. complies with European data protection law and is certified under the Privacy Shield Agreement: https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active

The plugin establishes a direct connection between your browser and the Facebook servers. The website operator has no influence whatsoever on the nature and scope of the data which the plugin transmits to the servers of Facebook Inc. You can find information about this here: https://www.facebook.com/help/186325668085084

The plugin informs Facebook Inc. that you have visited this website as a user. It is possible that your IP address will be saved. If you are logged in to your Facebook account during your visit to this website, the aforementioned information is linked to this account.

If you use the functions of the plugin – for example by sharing or “linking” to a post – the corresponding information is also transmitted to Facebook Inc. If you wish to prevent the Facebook. Inc. from linking this information to your Facebook account, please log out of Facebook before visiting this website and delete the stored cookies. Via your Facebook profile you can make further settings for data processing for advertising purposes or object to the use of your data for advertising purposes. You can access the settings here:

  • Profile settings on Facebook: https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen
  • Cookie deactivation page of the US website: http://optout.aboutads.info/?c=2#!/
  • Cookie deactivation page of the European website: http://optout.networkadvertising.org/?c=1#!/

Newsletter subscritpion

The website operator offers you a newsletter in which he informs you about current events and offers. If you would like to subscribe to the newsletter, you must provide a valid e-mail address. By subscribing to the newsletter, you agree to receive the newsletter and the procedures explained.

The newsletter is sent by the mail-order service provider Sendinblue, a mail-order platform of the provider Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin, Germany. Information about the data protection provisions of the dispatch service provider can be found at: https://de.sendinblue.com/legal/privacypolicy.

If you would like to receive the newsletter offered on the website, we need an email address from you as well as information that allows us to check that you are the owner of the email address provided and that you agree to receive the newsletter. Further data is not collected or only collected on a voluntary basis. We use these data exclusively for sending the requested information and do not pass them on to third parties.

The data entered in the newsletter registration form will be processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent to the storage of the data, the e-mail address and its use for sending the newsletter at any time, for example by clicking on the “unsubscribe” link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.

Revocation and termination: You can revoke your consent to receive the newsletter at any time and thus cancel the newsletter subscription. After your cancellation, your personal data will be deleted. Your consent to receive the newsletter expires at the same time. At the end of each newsletter you will find the link for cancellation.

Request by e-mail or telephone

If you contact us by e-mail, telephone or fax, your enquiry including all personal data (name, enquiry) will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent.

This data is processed on the basis of Art. 6 para. 1 lit. b GDPR, insofar as your enquiry is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective processing of the enquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR), provided that the enquiry was made.

The data sent to us by you via contact enquiries remains with us until you request us to delete it, revoke your consent to its storage or the purpose for which it was stored ceases to apply (e.g. after your enquiry has been processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

Rights of the user

As a user, you have the right to receive, upon request, free information about what personal data about you has been stored. You also have the right to have incorrect data corrected and to have your personal data processed or deleted. If applicable, you can also exercise your right to data portability. If you believe that your data have been processed unlawfully, you can lodge a complaint with the relevant supervisory authority.

Deletion of data

Unless your request conflicts with a legal obligation to retain data (e.g. data retention), you have the right to have your data deleted. Data stored by us will be deleted if they are no longer required for their intended purpose and if there are no statutory retention periods. If deletion cannot be carried out because the data is required for permissible legal purposes, data processing will be restricted. In this case the data will be blocked and not processed for other purposes.

Right of objection

Users of this website may exercise their right to object and object to the processing of their personal data at any time.

If you wish to correct, block, delete or obtain information about the personal data stored about you, or if you have any questions regarding the collection, processing or use of your personal data, or if you wish to revoke any consents given, please contact the following e-mail address: contact@soul-manufacture.com

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